Shipping policy
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Methods
We offer the following shipping options:
Domestic Shipping (United States):
- Standard Shipping: [5-7 business days]
- Expedited Shipping: [2-3 business days]
- Express Shipping: [1-2 business days]
International Shipping:
- [We do not ship internationally
Shipping Carriers
We ship via USPS and UPS. Tracking information will be provided once your order ships.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided.
Shipping Address
Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you need to change your shipping address, please contact us immediately at info@aryehcollection.com. We cannot guarantee address changes once an order has been processed.
P.O. Boxes
We do ship to P.O. Boxes with USPS only
Delivery Times
Delivery times are estimates and are not guaranteed. Shipping times begin after your order has been processed and shipped, not from the date of purchase.
Factors that may affect delivery time include:
- Carrier delays
- Weather conditions
- Holidays and weekends
- Remote or rural locations
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and tracking information.
If you believe your package was stolen, please contact your local law enforcement and the shipping carrier to file a claim.
Damaged Packages
If your package arrives damaged, please:
- Take photos of the damaged packaging and items
- Contact us at [your email] within [48-72 hours] of delivery
- Provide your order number and photos
We will work with you to resolve the issue through a replacement or refund.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, multiple failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.
Order Modifications
Once an order is placed, we cannot guarantee modifications or cancellations. Please contact us at info@aryehcollection.com immediately if you need to make changes. If your order has already been processed or shipped, modifications will not be possible.
Holiday Shipping
During peak holiday seasons, please allow additional processing and shipping time. We recommend ordering early to ensure delivery by your desired date.
Specific holiday shipping deadlines will be posted on our website.
Contact Us
For questions about shipping or to track your order, please contact us at:
Email: info@aryehcollection.com