Refund policy
RETURN & REFUND POLICY
Return Window Customers have 30 days from the date of delivery to request a return for eligible items.
Eligible Returns To be eligible for a return, items must be:
- Unused and in the same condition as received
- In original packaging with all tags attached
- Accompanied by proof of purchase
Non-Returnable Items The following items cannot be returned:
- Final sale items
Return Process To initiate a return:
- Contact us at info@aryehcollection.com within the return window
- Provide your order number and reason for return
- We will send you return shipping instructions
- Ship the item(s) back to: 121 W. 15th St, Los Angeles, CA 90015
Return Shipping Costs
- Customer pays return shipping
- Return shipping costs are non-refundable unless the return is due to our error
Refunds Once we receive and inspect your return:
- Approved refunds will be processed within 5-10 business days
- Refunds will be issued to your original payment method
- Please note that it may take additional time for your bank or credit card company to process the refund
- Original shipping costs are non-refundable
Exchanges We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at info@aryehcolection.com with photos. We will arrange for a replacement or full refund at no cost to you.
Contact Us If you have questions about returns or haven't received your refund within the expected timeframe, please contact us at:
- Email: info@aryehcollection.com